How do I return an item?


  • No returns accepted on Electronic components
  • Returns May Not Be Accepted On Special Order Items
  • All products are new and still have factory warranties
  • Buyer is responsible to pay the return shipping charges
  • Returns will be inspected and a restocking fee will apply
  • 15% restocking fee on unopened items. Restocking on open items will be determined after inspection.
  • If you have any return questions or issues please e-mail us at Returns@dbmcontrol.com
  • If you have a return contact us at Returns@dbmcontrol.com prior to shipping item back for an RGA and return approval. We will then send you and RGA and instructions on how to return the item.
  • For Questions Call (716)-876-8752

Return Address

DBM Control Distributors Inc
1277 Military Rd
Buffalo NY 14217
©  DBM Control Distributors Inc. • All Rights Reserved •Built with Volusion